Privacy Policy
Effective date: July 22, 2026
Last updated: July 22, 2026
Better Options Adult Family Home LLC (“Better Options,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit BetterOptionsVentilator.com, contact us, or submit an online inquiry.
By using this website, you acknowledge the practices described in this policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily submit through our contact forms, room-availability form, email, telephone calls, or other communications. This may include:
- Your name
- Telephone number
- Email address
- General inquiry or message
- Preferred method of contact
- Information needed to arrange a visit or respond to your request
Our website forms are intended for general inquiries only. Please do not submit Social Security numbers, financial information, medical records, detailed diagnoses, medication lists, insurance information, or other sensitive health information through an ordinary website form.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Referring website
- Pages visited
- Date and time of your visit
- Approximate geographic area
- Website interactions and navigation patterns
We use this information to operate the website, understand how visitors use it, improve performance, maintain security, and evaluate our outreach efforts.
How We Use Your Information
We may use collected information to:
- Respond to questions and inquiries
- Contact you about room availability
- Arrange a visit or consultation
- Provide information about our services
- Understand a prospective resident’s general care needs
- Improve our website and visitor experience
- Measure website traffic and performance
- Prevent spam, fraud, misuse, and security threats
- Maintain business and communication records
- Comply with legal and regulatory obligations
- Protect our rights, residents, staff, and property
We will not use information submitted through our forms for an unrelated purpose without providing appropriate notice or obtaining consent when required.
Cookies and Analytics
Our website may use cookies and similar technologies. Cookies are small files placed on your device to support website functionality, remember preferences, measure traffic, and understand visitor activity.
We currently use Google Analytics to obtain general information about website usage. Google Analytics may collect information such as your device type, browser, approximate location, pages viewed, and time spent on the website.
Google may process this information according to its own privacy practices. You can restrict cookies through your browser settings. Disabling cookies may affect certain website functions.
Additional details are provided in our separate Cookies Policy.
Future Advertising
Better Options does not currently rely on the website to collect payment information or operate customer accounts.
We may use online advertising services, including Google Ads, in the future. If we introduce advertising cookies, remarketing, or similar tracking technologies, we will update this policy and provide any legally required notice, consent mechanism, or cookie controls.
Contact Forms
We use WordPress form tools, including Contact Form 7 and Elementor forms, to receive inquiries.
Information submitted through these forms may be:
- Sent to our designated business email address
- Stored temporarily or permanently in our website or hosting systems
- Reviewed by authorized staff
- Used to respond to your inquiry
- Retained as part of our business records
Website forms are not intended for emergencies or urgent medical communication. If someone is experiencing a medical emergency, call 911 or contact an appropriate healthcare professional immediately.
Embedded Content and External Services
Our website may include or link to content provided by third parties, such as:
- Google Maps
- YouTube
These services may collect information when you view, click, or interact with their content. Their own privacy policies and terms govern their data practices. Better Options does not control how independent third parties collect or process information.
How We Share Information
We may share information only when reasonably necessary with:
- Authorized Better Options staff
- Website hosting and technology providers
- Email and communication providers
- Analytics providers
- Professional advisers
- Government agencies or authorities when legally required
- Service providers helping us operate, secure, or maintain the website
We may also disclose information when necessary to:
- Comply with a law, subpoena, court order, or legal process
- Investigate fraud, abuse, or security incidents
- Protect a person’s health or safety
- Enforce our website terms
- Protect our legal rights and property
We do not sell personal information for money.
Health Information and HIPAA
This Privacy Policy governs information collected through the public website. It is not intended to replace any Notice of Privacy Practices that may apply to resident health records or protected health information maintained during the provision of care.
Information collected after admission or through an authorized clinical process may be subject to different privacy, healthcare, recordkeeping, and security requirements.
Visitors should not submit detailed medical information through general website forms. To discuss confidential care information, please call us at (360) 944-4471 so that we can direct you to an appropriate communication method.
Washington Consumer Health Data
Washington law may provide rights concerning certain consumer health data. Depending on the information and circumstances involved, these rights may include access, deletion, withdrawal of consent, or information about how consumer health data is collected or shared.
We do not intend to collect detailed consumer health data through ordinary website inquiry forms. Please contact us using the details below if you have a question or request concerning information you submitted.
Where legally required, we may provide a separate Consumer Health Data Privacy Policy.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, email system, internet transmission, or electronic storage method is completely secure. We cannot guarantee absolute security. Please avoid sending sensitive medical, financial, or identification information through public website forms or ordinary email.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to inquiries
- Maintain appropriate business records
- Meet legal and regulatory requirements
- Resolve disputes
- Prevent misuse
- Protect our legal rights
Retention periods may vary depending on the type of information and the reason it was collected. We may delete or anonymize information when it is no longer reasonably needed.
Your Privacy Choices and Rights
Depending on applicable law, you may request that we:
- Confirm whether we hold personal information about you
- Provide access to certain information
- Correct inaccurate information
- Delete eligible information
- Explain how certain information has been used
- Stop certain communications
- Consider a request concerning consumer health data
To submit a request, email ventcarebo@protonmail.com or contact us at the address below.
We may need to verify your identity before completing a request. Some information may be retained when required by law or for legitimate business, safety, recordkeeping, or legal purposes.
You may unsubscribe from promotional emails by following the instructions in the email or contacting us directly. We may still send non-promotional responses or service-related communications.
Children’s Privacy
This website is intended for adults seeking information about our services. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
If you believe that a child has submitted personal information, please contact us so we can review and, when appropriate, delete it.
External Links
Our website may link to independent websites. A link does not mean that we control or endorse the external website’s privacy or security practices.
We encourage visitors to review the privacy policies of websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, services, technology, data practices, or legal obligations.
We will publish the revised policy on this page and update the “Last updated” date. Continued use of the website after an update indicates acknowledgment of the revised policy.
Contact Us
For questions, privacy requests, or concerns about this policy, contact:
Better Options Adult Family Home LLC
15214 NE 25th Circle
Vancouver, WA 98684, USA
Phone: (360) 944-4471
Email: ventcarebo@protonmail.com
Website: https://betteroptionsventilator.com/