Notice of Privacy Practices
Effective date: July 22, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices applies to protected health information maintained by Better Options Adult Family Home LLC (“Better Options,” “we,” “us,” or “our”).
Your Information, Rights and Our Responsibilities
When it comes to your health information, you have certain rights. This notice explains those rights, our legal responsibilities, and how we may use or disclose your health information.
Your Rights
You have the right to:
- Obtain an electronic or paper copy of your medical record
- Ask us to correct your medical record
- Request confidential communications
- Ask us to limit certain uses or disclosures
- Obtain a list of certain disclosures
- Obtain a copy of this notice
- Choose someone to act for you
- File a complaint without retaliation
Obtain a Copy of Your Medical Record
You may ask to inspect or obtain an electronic or paper copy of your medical record and other health information we maintain about you.
We will usually provide a copy or summary within 30 days after receiving your request. We may charge a reasonable, cost-based fee as permitted by law.
Access may be limited in certain circumstances permitted by law. If we deny access, we will explain the reason and any available review rights.
Ask Us to Correct Your Medical Record
You may ask us to correct health information that you believe is inaccurate or incomplete.
We may deny the request in certain circumstances. If we deny it, we will explain the reason in writing, generally within 60 days. You may have the right to submit a statement of disagreement.
Request Confidential Communications
You may ask us to contact you through a particular method or at a different location.
For example, you may ask us to:
- Call a specific telephone number
- Use email instead of postal mail
- Send mail to a different address
- Avoid leaving detailed voicemail messages
We will agree to reasonable requests.
Ask Us to Limit Information We Use or Share
You may ask us not to use or disclose certain health information for treatment, payment, or healthcare operations.
We are not always required to agree. We may decline if the restriction could affect care, payment, safety, legal compliance, or facility operations.
If we agree, we may still disclose the information when needed for emergency treatment or when required by law.
If you pay in full out of pocket for a healthcare service or item, you may ask us not to disclose that information to your health plan for payment or healthcare operations. We will agree unless the law requires disclosure.
Obtain an Accounting of Disclosures
You may request an accounting of certain disclosures made during the six years before your request.
The accounting will generally not include disclosures:
- For treatment, payment, or healthcare operations
- Made directly to you
- Made with your authorization
- Made to people involved in your care when permitted
- Made for certain national-security, correctional, or law-enforcement purposes
- Otherwise excluded by law
We will provide one accounting within a 12-month period without charge. We may charge a reasonable, cost-based fee for additional accountings during that period.
Obtain a Copy of This Notice
You may request a paper copy of this notice at any time, even if you agreed to receive it electronically.
We will provide a paper copy promptly.
Choose Someone to Act for You
A legally authorized personal representative may exercise your rights and make choices about your health information.
This may include:
- A legal guardian
- A person holding a valid medical power of attorney
- Another representative authorized by law
We will verify the person’s authority before taking action.
File a Privacy Complaint
You may complain if you believe your privacy rights have been violated.
Contact our HIPAA Privacy Officer using the details at the end of this notice.
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue SW
Washington, DC 20201
Telephone: 1-877-696-6775
Website: File a HIPAA complaint
Better Options will not retaliate against you for filing a complaint or exercising a privacy right.
Your Choices
In certain situations, you may tell us how you want your health information shared.
You may tell us whether to:
- Share relevant information with family, friends, caregivers, or others involved in your care
- Share information with someone involved in paying for your care
- Share information during disaster-relief efforts
- Communicate with a person identified by you
If you cannot express a preference, such as when you are unconscious or incapacitated, we may share relevant information when we reasonably believe it is in your best interest.
We may also disclose information when necessary to prevent or reduce a serious and imminent threat to health or safety.
Written Authorization
We generally require your written authorization before:
- Using protected health information for most marketing purposes
- Selling protected health information
- Disclosing most psychotherapy notes, if we maintain them
- Using or disclosing information for a purpose not otherwise permitted by law or described in this notice
Better Options does not sell protected health information.
You may revoke an authorization in writing at any time. Revocation will not affect actions already taken in reliance on the authorization.
Fundraising
Better Options does not currently use protected health information to conduct fundraising communications.
If that practice changes, you will have the right to opt out of future fundraising communications.
How We May Use and Disclose Your Health Information
Treatment
We may use and disclose your health information to provide, coordinate, or manage your care.
For example, we may share relevant information with:
- Physicians
- Nurses
- Respiratory therapists
- Pharmacies
- Hospitals
- Laboratories
- Emergency professionals
- Therapists
- Medical-equipment providers
- Other professionals involved in your care
Healthcare Operations
We may use and disclose health information to operate our organization and improve care.
These activities may include:
- Quality assessment and improvement
- Staff training and supervision
- Care coordination
- Resident-safety activities
- Licensing and compliance
- Auditing
- Credentialing
- Business planning
- Legal and professional review
- Complaint investigation
Payment
We may use and disclose health information to bill and obtain payment from health plans, government programs, insurers, responsible parties, or other payers.
For example, we may provide information needed to confirm eligibility, obtain authorization, process a claim, or explain services.
Other Uses and Disclosures Permitted or Required by Law
Public Health and Safety
We may disclose health information for legally authorized public-health and safety activities, including:
- Preventing or controlling disease
- Reporting certain conditions
- Reporting adverse reactions to medication
- Supporting product recalls
- Reporting suspected abuse, neglect, exploitation, or domestic violence
- Preventing or reducing a serious threat to health or safety
Health Oversight
We may disclose health information to authorized oversight agencies for:
- Audits
- Inspections
- Investigations
- Licensing
- Accreditation
- Disciplinary proceedings
- Government-program oversight
Compliance With Law
We will disclose health information when federal or state law requires it.
This may include disclosure to the U.S. Department of Health and Human Services to demonstrate compliance with federal privacy requirements.
Workers’ Compensation
We may disclose health information as authorized for workers’ compensation claims or similar programs.
Law Enforcement
We may disclose health information for certain law-enforcement purposes when the disclosure meets applicable legal requirements.
Judicial and Administrative Proceedings
We may disclose health information in response to a valid court or administrative order. We may also respond to a subpoena or other lawful request when applicable legal safeguards have been satisfied.
Medical Examiners and Funeral Directors
We may disclose health information to a coroner, medical examiner, or funeral director when permitted or required after a person’s death.
Organ and Tissue Donation
We may disclose relevant health information to organ-procurement or donation organizations when applicable.
Research
Better Options does not ordinarily conduct health research. If health information is used or disclosed for research, we will follow applicable authorization, review, waiver, and privacy requirements.
Government Functions
We may disclose information for legally authorized government functions, including military, national-security, protective-service, correctional, or similar purposes.
Substance Use Disorder Records
To the extent that Better Options receives or maintains substance use disorder patient records protected by 42 CFR Part 2, additional confidentiality protections may apply.
We will not use or disclose protected Part 2 records in a civil, criminal, administrative, or legislative investigation or proceeding against you without:
- Your written consent; or
- A court order accompanied by a subpoena or other legal compulsion when required.
If Better Options operates or participates in a federally assisted substance use disorder treatment program, a separate or combined Part 2 notice may also apply.
Washington State Law
Washington law may provide additional protection for certain healthcare information, including mental-health, substance-use-disorder, sexually transmitted infection, reproductive-health, and other sensitive records.
When Washington law provides greater privacy protection than federal law, Better Options will follow the more protective applicable requirement.
Our Responsibilities
Better Options is required to:
- Maintain the privacy and security of protected health information
- Follow the duties and privacy practices described in this notice
- Provide you with a copy of this notice
- Notify affected individuals when a breach may have compromised protected health information, as required by law
- Limit uses and disclosures to what is permitted or required
- Apply reasonable safeguards
- Honor valid privacy rights and authorizations
We will not use or disclose your information other than as described in this notice unless you authorize us in writing or the law otherwise permits or requires it.
Changes to This Notice
We may change this notice and our privacy practices.
Changes may apply to health information we already maintain and information we receive later. When we make a material change, the revised notice will be:
- Available at our facility
- Available upon request
- Published on our website
- Effective on the date shown in the updated notice
Questions and Privacy Requests
Contact our HIPAA Privacy Officer to:
- Request a medical-record copy
- Request a correction
- Request confidential communication
- Request a restriction
- Request an accounting of disclosures
- Obtain a paper copy of this notice
- Submit a privacy complaint
- Ask a question about health-information privacy
HIPAA Privacy Officer
Better Options Adult Family Home LLC
15214 NE 25th Circle
Vancouver, WA 98684, USA
Phone: (360) 944-4471
Email: ventcarebo@protonmail.com
Website: https://betteroptionsventilator.com/